Free Shipping Policy:
Free ground shipping applies only to orders shipping within the U.S valued at over $250.00. Applies to all cushions and small life goods.
Our products are custom built to order - our typical ship time is 10 business days and we ship via UPS. We do not offer expedited shipping as an option at checkout given that we build product to order.
If your order is time sensitive please contact us and we will do our best to support your needs.
We ship using UPS who may not deliver to your supplied address. If you plan on shipping to a PO Box we will ship via UPS if we can, or we will use USPS.
What countries do you ship to?
Generally anywhere, but if your location is not processing through our shipping system please contact us for support. There are also some instances where certain countries may not allow for the import of natural fibers, which we use in our cushion fillings. If you order from a country with these import restrictions, you assume all liability for your goods being successfully imported.
Please note that our overseas customers (outside of U.S) will be responsible for any import duties and customs requirements applied by their home country.
If you have any questions regarding international orders, please get in touch via the contact link.
Where is my tracking number?
Your tracking number will be emailed to you using the email provided during checkout when your order ships.